What we do?
SMS is specialized in the supplies of excellence level of high quality, compatible and best value laboratory and industrial equipment, disposables & chemical products in different market segments such as pharmaceuticals and bio-pharmaceuticals, food & beverage, chemicals & petrochemicals, oil & gas, academic institutions & research centers, Life Science labs, hospitals & medical labs, environmental & testing labs and last but not least forensics labs.
Our main goal is ensuring customers satisfaction by having what they need, when they need it and where they need it. Check out our whole range of industry-leading product lines for all your lab needs.
Mission
Our main mission is to add value to the healthcare industry through our variety of healthcare services. With this, we aim to support as many healthcare service providers and practitioners as possible, mostly by providing excellent products and innovative solutions that are tailored to their needs.
We are always on the verge of expanding our corporate goals and adding value to the healthcare industry while fostering a healthy community and delivering commensurate dividends to our company stakeholders
Vision
Our main vision during that time has always been the possibility to expand our product line and service offering to new regions and become a one-stop destination for the most reliable healthcare services in various areas.
Our vision right now is to integrate the different challenges and opportunities into appropriate healthcare products and solutions that emphasize comfort, safety and independence – all while delivering reliability and effectiveness.
At SMS, we believe that delivering holistic healthcare solutions is not a business as usually perceived. Instead, we see it as a passion that is reflected in our commitment to quality, precision, training, innovation and professionalism.
Our Values
At SMS, we are focused at customers’ needs and we place their expectations at the central of our plans and actions. We understand the similarities and differences of markets worldwide that’s why we actively and continuously seek out improvements to the local and global markets.
We understand customer’s interests and deep concerns which we support to meet their goals with conviction. We embrace our work by adopting a target-focused, process-oriented and solution-driven approach besides facilitating cooperation among employees and customers. We value our customers by listening carefully, playing an active role and offering critical analysis as well as addressing conflicts dealing with them sensibly.